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What data do we collect?
We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. This may include your name, email address, shipping address, phone number, and payment information. We also automatically collect certain information when you visit our site, such as your IP address, browser type, and browsing behavior, to improve your experience.
How do we use your data?
Your information is used to process your orders, manage your account, and provide customer support. We may also use it to personalize your shopping experience, send you promotional emails, or to analyze site traffic and behavior to improve our services. We do not sell or rent your personal information to third parties.
Acceptance of Terms
By accessing or using the Shubhakutter website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of the terms, you must not use our services. We reserve the right to modify these terms at any time, and your continued use of the site signifies your acceptance of any changes.
User Responsibilities
You agree to use the website for lawful purposes only and to not violate any applicable laws or regulations. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and current information for all purchases and to promptly update your account details.
Cancellation Policy
Orders can be canceled only before they are shipped. Once an order has been dispatched, it cannot be canceled. To request a cancellation, please contact our customer support team immediately with your order number. If the order has not been processed for shipping, we will initiate a full refund.
Refund Process
Refunds are processed for canceled orders or for returns of eligible items. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank's policies.
Shipping Methods
We offer several shipping options, including standard and express delivery. All orders are processed within 1-2 business days. Shipping costs are calculated at checkout based on your location and the weight of your order. You will receive a tracking number via email once your order has been shipped.
Estimated Delivery Times
Estimated delivery times vary depending on your location and the selected shipping method. Standard delivery typically takes 5-7 business days, while express delivery can take 2-4 business days. Please note that these are estimates and actual delivery times may vary due to external factors like holidays or carrier delays.